Privacy Policy

The Art & Writing of Jen Sequel is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how it is used, and the choices you have regarding this information.

 

Information We Collect

1. Personal Information:

   • We may collect personal information such as names, email addresses, and other contact details when voluntarily provided by users. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile when voluntarily provided by our users.

2. Usage Data:

   • We may collect information about how you interact with our website or services, including IP addresses, browser types, and pages visited. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

3. How Do We Collect the Data:

   • When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

How and Why We Use Your Information

1. Providing Services:

   • We use collected information to provide and improve our services, respond to inquiries, and personalize user experiences.

   • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

2. Compliance:

   • To comply with any applicable laws and regulations.

3. Communication:

   • We may use your contact information to send you updates, newsletters, or promotional materials. You can opt out of these communications at any time.

   • We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Data Sharing and Disclosure

1. Third-Party Service Providers:

   • Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

   • All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

   • We may share information with third-party service providers who assist us in delivering our services. These providers are contractually obligated to keep your information confidential and secure.

2. Legal Compliance:

   • We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

 

Cookies and Tracking Technologies

1. Cookies:

   • We use cookies to enhance user experience; to identify you as a registered member (users who have registered to this site); to monitor and analyze performance, operation, and effectiveness of Wix’s platform; to ensure our platform is secure and safe to use.  Users can control the use of cookies at the individual browser level. If you reject cookies, some features of our site may be limited.

2. The following links explain how to access cookie settings in various browsers:

• Cookie settings in Firefox

• Cookie settings in Internet Explorer

• Cookie settings in Google Chrome

• Cookie settings in Safari (OS X)

• Cookie settings in Safari (iOS)

• Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

Your Rights

1. Access and Correction:

   • You have the right to access the personal information we hold about you and request corrections.

2. Opt-Out:

   • You can opt out of receiving promotional communications from us by following the instructions in those communications.

 

Security

 

We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction.

 

Changes to This Policy

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Contact Us

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If you have any questions about this Privacy Policy, please contact us at jen@jensequel.com

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at jen@jensequel.com.